We strive to ship out all of our orders within 24 to 48 hours, with many of our orders even leaving our facility on the same day we receive the order. We receive constant positive 5 star reviews regarding our shipping times and accuracy of the products sent. If you have ENTERED AN EMAIL on your order YOU WILL RECEIVE TRACKING INFORMATION - if we do not have your email, it is impossible to send you tracking information immediately. PLEASE FEEL FREE TO EMAIL us @ email@example.com OR CALL US at 1-208-417-2333 if you have any questions about your order. If you call and we cannot answer, please leave us a message we will call you back as quickly as possible.
Due to the different nature of some orders, it can sometimes take more or even less than the estimated time.
If you need to receive your order ASAP and WANT TO SEE WHAT IT WOULD COST YOU to have it overnighted, or using a 2 Day Shipping option, give us a call and we can run those rates for you and discuss your options. Many orders ALREADY arrive in 1 or 2 business days if you are located on the western side of the US. And a high majority of orders to other US areas arrive in 3 to 4 business days. 1-208-417-2333
Card used for payment was declined: Your payment may have been declined due to any of the following reasons: Incorrect billing address is the most popular reason. Make sure that the billing address typed in matches that which is associated with your payment method, and that you have entered the card holder's NAME, that is listed on your card exactly as is listed on the card.
Credit card limit reached: Check your credit card limit. You may have reached your daily or total credit card limit when we tried to charge your card. You can contact your financial institution to request assistance on this. Check for details below on using our built in payment plan option too.
Why am I unable to get the Payment Plan option to work for me: The payment plans are from a source outside of our control and do have some built in parameters and qualifiers that are based on credit score. If it does not automatically let you use that option, you can still use all other forms of payment to complete your purchase.